Privacy Policy
Last updated: (add date)
At LiveMatch, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our platform. By accessing LiveMatch, you agree to the practices described here.
What We Collect
We collect certain information to help provide you with a personalized and secure experience on LiveMatch. This includes details you provide during signup and information collected automatically while you use the platform.
Information You Provide
- Name or username
- Email address
- Phone number (if provided)
- Cricket preferences (teams, leagues, etc.)
- Messages you send in chats or community spaces
Payment Information
Payments are processed securely through trusted third-party providers. We do not store your full payment card details on our servers.
Usage & Technical Data
We also collect:
- Which matches and teams you follow
- How you interact with the platform
- Device details (browser type, device type, operating system)
- General location information
This helps us improve platform performance and personalize your experience.
How We Use Your Information
We use your data to operate and improve LiveMatch, personalize your experience, and keep the community safe.
We Use Your Information To:
- Provide and manage our services
- Personalize cricket content and recommendations
- Send notifications and updates about your favourite teams or features
- Process payments and manage subscriptions where applicable
- Provide customer support
- Moderate chat rooms and prevent misuse
- Analyze usage to improve features and performance
- Send marketing communications (where permitted — you can opt out anytime)
We do not sell your personal data to anyone.
What We Share
Some information is visible publicly — such as your username and messages you post in chats or community areas.
We may also share limited information with trusted third-party partners who help operate the platform — such as hosting providers, analytics tools, or payment processors. These partners are required to protect your data.
We may also share information where required by law, and even then, only the minimum necessary.
Your Rights
You are always in control of your information.
You Have the Right To:
- Access the personal data we store about you
- Correct inaccurate or outdated information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy (portability) of your data
You can manage many of these settings directly in your account.
Security
We take your privacy seriously and use strong security protections.
- Data is encrypted in transit and at rest
- Only authorized team members can access user information
- Systems are regularly monitored for security threats
While no online service is completely risk-free, we work hard to keep your data protected.
Cookies
We use cookies to:
- Remember your login
- Save your preferences
- Improve platform performance
You may disable cookies in your browser settings, but some features may not work correctly without them.
Children’s Privacy
LiveMatch is not intended for children under the age permitted by local law. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
📩 privacy@livematch.co
(or through the contact form on our website)
We aim to respond within 48 hours.
Our Promise
We are cricket fans building a platform for cricket fans — and your privacy is as important to us as a perfect yorker in the death overs.